Commonly Asked Questions
Kueh storage instructions
Store at room temperature below 26 Degree Celsius, away from direct sunlight. To be consumed by 8pm of purchased date. If stored in refrigerator chiller section, rice base kueh should be re-steamed for 4-5 minutes to regain soft texture.
Pastries storage instructions
Best consumed within the same day at room temperature to ensure softness of sponge and filling. Leftovers can be stored in the chiller for 2 days.
$20 delivery fee for below $50 spend.
$10 delivery fee between $50 and $100 spend.
Min $100 spend for free delivery Time range between 1030-130pm, 330-630pm.
Above $150 for free 1 hour specific time delivery eg. 10am-11am.
The above does not apply to Manyue orders unless ala carte items are checked out together in the order and is above $100, we can do 1 free delivery + 1 free delivery for the manyue items).
Manyue - 1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby) Additional delivery at $15/location, both free and additional delivery timing 1030-130pm, 330-630pm.
For manyue deliveries, if you have further questions, please write in to clarify before placing order.
Please ensure that your recipient is available to receive and note the below terms:
- We are unable to deliver at a specific time. Delivery will be within time slot selected.
- Collection Date must be strictly followed to specified order date, no changes to timing or date will be entertained 24 hours prior to delivery, extra charges will be imposed for last minute changes.
- We do not offer refund or redelivery should the wrong address be provided or should the recipient not be available to receive items within 10 mins of driver's arrival and calls.
- Please provide recipient's name and contact number for ease of delivery.
Baby One Month Box
3 days advance notice required
Place your order on https://www.ollella.com/collections/baby-one-month-box-%E6%BB%A1%E6%9C%88%E7%9B%92
You can mix and match between the selections.
Min 8 orders per day to do ang ku kueh and eggs. You can write in to check with us if there are other manyue orders for you to ride on.
If not, we will change out the eggs to 1 kueh salat instead.
Send in your baby photo to email@example.com if you wish to add a baby photo on it.
1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby)
Additional locations at $12/location (1030am-130pm, 330pm-630pm)
Send us an excel with the following information:
1. Recipient name(s)
2. Contact number
3. Address (include postal code in the same cell)
4. Items to send per location (list the items)
If you'd like ang ee, please write in the comments before checking out.