Far East Square: Mon - Fri, 730am-330pm, Sat, 930-330pm. Dine in & same day pick up available, while stocks last.

Bedok Factory: Self-pick up (online preorder only before 3pm day before) is available. Open daily. No items available on the spot for purchase. Drive up straight to level 5 via ramp. If not driving, take lift from Lobby H and exit from the door on the right at level 5.

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FAQs

  • KUEH STORAGE INSTRUCTIONS

    Store at room temperature below 26 Degree Celsius, away from direct sunlight. To be consumed by 8pm of purchased date. If stored in refrigerator chiller section, rice base kueh should be re-steamed for 4-5 minutes to regain soft texture.

  • PRIORITY DELIVERY

    Add $15 to have your food delivered sent directly from our kitchen in one hour slots

  • PASTRIES STORAGE INSTRUCTIONS


    Best consumed within the same day at room temperature to ensure softness of sponge and filling. Leftovers can be stored in the chiller for 2 days.

  • DELIVERY FAQ

    $20 delivery fee for $50 and below spend.
    $15 delivery fee between $50.01 and less than $100 spend.
    Min $100 spend for free delivery Time range between 1030-130pm, 330-630pm.

    Above $150 for free 1 hour specific time delivery eg. 10am-11am.

    The above does not apply to Manyue orders unless ala carte items are checked out together in the order and is above $100, we can do 1 free delivery + 1 free delivery for the manyue items).

    Manyue - 1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby) Additional delivery at $15/location, both free and additional delivery timing 1030-130pm, 330-630pm.

    For manyue deliveries, if you have further questions, please write in to clarify before placing order.

    Please ensure that your recipient is available to receive and note the below terms:

    - We are unable to deliver at a specific time. Delivery will be within time slot selected.

    - Collection Date must be strictly followed to specified order date, no changes to timing or date will be entertained 24 hours prior to delivery, extra charges will be imposed for last minute changes.

    - We do not offer refund or redelivery should the wrong address be provided or should the recipient not be available to receive items within 10 mins of driver's arrival and calls.

    - Please provide recipient's name and contact number for ease of delivery.

  • BABY ONE MONTH BOX FAQ

    5 days advance notice required
    Place your order on https://www.ollella.com/collections/baby-one-month-box-%E6%BB%A1%E6%9C%88%E7%9B%92

    Send in your baby photo to ollella.orders@gmail.com if you wish to add a baby photo on it.

    1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby)

    Additional locations at $15/location (1030am-130pm, 330pm-630pm)

    Send us an excel with the following information:
    1. Recipient name(s)
    2. Contact number
    3. Address (include postal code in the same cell)
    4. Items to send per location (list the items)

  • HALAL FAQ

    We are not halal certified. We do not use pork or lard. Our ingredients are halal sourced.

  • FOOD INGREDIENTS

    Have eggs:
    Salat, ubi, ambon, putu ayu, cempedak cake

    No eggs:
    Dadar, sagu, lemper ayam, lemper ebi, lemper rendang, lopis

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    Gluten free :
    sagu, ubi, lemper ayam, lemper ebi, lemper Rendang, Yam cake, lopis
    ——-

    Edible colouring&flavouring:
    Sagu, Dadar, Ambon, Salat, Angkukueh, Ondeh cake

    ——
    Shrimp contains :
    Lemper ebi, yam cake, sambal chilli

    ------
    Our lapis now are all alcohol free

  • CUTLERY

    Cutlery is not provided. If you require fork or spoon, please write in the comments before check out on the number of sets that you require.